SamAlternatives
Ruby alternatives
Ruby is a US virtual receptionist service with live, human receptionists 24/7, plus managed live chat for your website. Here are the alternatives worth a look, and who each one suits.
The best alternative to Ruby depends on why you're switching. Sam suits small businesses that want every call answered by an AI receptionist, a website and automatic invoice reminders in one plan. Smith.ai is the other call answering service to compare.
Why businesses look for an alternative to Ruby
- Answering service bills can climb with every call in a busy month.
- You want calls answered 24/7, including nights and weekends, within a monthly plan.
- You want call-backs booked into your diary and a summary after every call.
The alternatives
Sam
Sam answers with an AI voice instead of a person, 24 hours a day, and comes with your website and invoice reminders in one place.
Smith.ai
A receptionist and intake service with AI-only, hybrid and human-first options, answering 24/7, booking appointments and qualifying leads. It focuses on law firms and serves other businesses too. Best for: law firms and other businesses that want intake handled, with live agents available.
A part-time receptionist
A real person who knows your business, but only during their hours, and at the cost of a wage.
Voicemail and calling back
Free, but most callers don't leave a message: they ring the next business.
For current features and prices, check each provider's own site. Ruby
See Sam for yourself
Hear Sam answer a call as your business, then decide.
Start freeQuestions
What is the best alternative to Ruby?
It depends on why you're leaving. If you need a person on every call, look at the other call answering services below. If you mainly want every call answered, a website that brings in work and invoices that chase themselves, Sam does all three in one plan.
Can I try Sam before leaving Ruby?
Yes. Start free and hear Sam answer a call as your business, then decide. Many businesses use Sam alongside other tools.
Is there a contract?
Sam is monthly or annual, and you can switch tools on and off as you need them.