Alternatives
Smith.ai alternatives
Smith.ai is a receptionist and intake service with AI-only, hybrid and human-first options, answering 24/7, booking appointments and qualifying leads. It focuses on law firms and serves other businesses too. Here are the alternatives worth a look, and who each one suits.
The best alternative to Smith.ai depends on why you're switching. Sam suits small businesses that want every call answered by an AI receptionist, a website and automatic invoice reminders in one plan. Ruby is the other call answering service to compare.
Why businesses look for an alternative to Smith.ai
- Answering service bills can climb with every call in a busy month.
- You want calls answered 24/7, including nights and weekends, within a monthly plan.
- You want call-backs booked into your diary and a summary after every call.
The alternatives
Sam
Sam's receptionist is AI only and comes with your website and invoice reminders in one place, for any small business. Smith.ai specializes in client intake and offers live agents as well.
Ruby
A US virtual receptionist service with live, human receptionists 24/7, plus managed live chat for your website. Best for: businesses that want a person to answer every call.
A part-time receptionist
A real person who knows your business, but only during their hours, and at the cost of a wage.
Voicemail and calling back
Free, but most callers don't leave a message: they ring the next business.
For current features and prices, check each provider's own site. Smith.ai
See Sam for yourself
Hear Sam answer a call as your business, then decide.
Start freeQuestions
What is the best alternative to Smith.ai?
It depends on why you're leaving. If you need a person on every call, look at the other call answering services below. If you mainly want every call answered, a website that brings in work and invoices that chase themselves, Sam does all three in one plan.
Can I try Sam before leaving Smith.ai?
Yes. Start free and hear Sam answer a call as your business, then decide. Many businesses use Sam alongside other tools.
Is there a contract?
Sam is monthly or annual, and you can switch tools on and off as you need them.